Introduction: SeaPort-e is the Navy’s electronic platform for acquiring engineering, technical, and programmatic support services across 22 functional areas. It is a multiple-award, Indefinite Delivery, Indefinite Quantity (IDIQ) contract. Authorized users include:
- Naval Sea Systems Command (NAVSEA)
- Naval Air Systems Command (NAVAIR)
- Space and Naval Warfare Systems Command (SPAWAR)
- Navy Supply Systems Command (NAVSUP)
- Military Sealift Command
- Strategic Systems Program (SSP)
- Naval Facilities Engineering Command (NAVFAC)
- Office of Naval Research
- U.S. Marine Corps
Contract Number: N00178-15-D-8215
GAP Solutions Point of Contact for SeaPort-e: Edsson Contreras, Contracts Manager, 703-964-1569, firstname.lastname@example.org.
Our Team: GAP Solutions is pleased to introduce our small business team members for Seaport-e, Hawk Associates and Solution Guidance Corporation. Click here for a full listing of our team’s capabilities and experience.
As our team is awarded task orders under SeaPort-e, they will be posted here.
Quality Assurance Program: Our ISO 9001:2008 Quality Management System (QMS) establishes the quality assurance policies and documented procedures required for effective, standardized operations. GAP Solutions’ ISO 9001:2008 Certificate of Registration requires adherence to ISO International Standards and promotes services that are reliable, high quality, and that will achieve customer satisfaction. This has also proven to reduce waste and increase productivity, while improving employee motivation and morale. By implementing an effective ISO 9001:2008 QMS, GAPSI’s services can enhance customer satisfaction. Our QMS procedures establish a customer-focused environment that is open to feedback, overcomes challenges, and helps improve our customers’ mission objectives.
Our methodology includes a number of oversight activities, including independent quality assurance, regular management reviews, prime contractor deliverable reviews, customer In Process Reviews (IPRs) and deliverable reviews and monthly reporting. In addition, we consistently seek customer feedback through quarterly customer satisfaction surveys to make collaborative improvements to our services.
For more information about customer satisfaction with the services performed under the SeaPort-e contract, please contact Emily McDermott at 703-964-1597 or email@example.com.